March 04, 2010
Why read a blog about managing telecom costs?
Why read a blog about managing telecom costs? On average carriers are overbilled 10 to 20 percent on their telecom invoices. That’s 10 to 20 percent of one of the largest expense items on a carrier’s income statement. Using the tips and tricks that can be found in a blog like this can help you make a serious impact to your company’s bottom line. In today’s economy that can mean saving jobs and who knows the job saved might be your own.
Posted at 01:00 PM | Permalink | Comments (0) | TrackBack (0)February 15, 2010
Tracking of Term Plans and Discounts
With all the different offerings the vendors now provide for term plans and discounts it is hard to keep them all straight. A simple worksheet seems to help keep track of them and allows you to be able make the needed changes as new plans are added or removed. By creating an Excel spreadsheet with the headings of, Vendor, State, Circuit Type, Name of Term Plan or Discount, Percentage discounted, qualifications need to be included in term plan or discount, and where to find the term plan or discount will help keep everyone up-to-date with what vendor is offering what plans. This spreadsheet can then be used in many different ways. It can be sent out to other varies groups, like Provisioning and Network Services to make sure they are placing any new circuits that qualify on the proper plan. The auditors that are validating the invoices can make sure that the proper rate or discounts are being given on the bill. It can also be used as an optimization tool to go through and find circuits that meet the qualifications, but were installed prior to the term agreement start date or just were missed when installed. The last items is at the beginning of every year run a report to look up what circuits will be coming of a term plan during the coming year. This will allow the network people time to determine if the circuit should stay and be placed back on term or disconnect and avoid and early term fees.
Posted at 11:36 AM | Permalink | Comments (0) | TrackBack (0)February 03, 2010
Understanding the BT Tandem Network in the UK
In the United Kingdom calls are routed through 4 different types of tandem switches that exist on what is known as the DM Network or the Tandem Network. What kind of tandem switch depends on where the call originates and terminates. Unlike the CLLI codes that are prevalent in North America, the tandem switches of the UK are named after their location and an identifier of some significance.
Digital Main Switching Units (DMSUs)
There are currently 76 DMSUs in use. These are the original long distance exchanges and each DMSU has the capacity to handle 30,000 calls at any one time. Every DMSU has a connection to every other DMSU within the network.
DMSUs are named after their location as well as a local theme. Examples of DMSU names include Edinburgh Bruce (named after the infamous king of Scotland Robert Bruce), Nottingham Arrow (an acknowledgment of the Robin Hood legend) and Shrewsbury Darwin (Shrewsbury was the birth place of Charles Darwin).
Wide Area Tandems (WATs)
There are currently 16 WATs in use in the UK. As opposed to the long distance calls routed through the DMSUs, the WATs are used to connect calls within a particular region. While a WAT might be connected to the DM Network (and DMSUs) via a connection or two, they are not connected to all of the DMSUs or even all of the WATs. They route their calls from one Digital Local Exchange (DLE) to another DLE within the same region.
Similar to DMSUs, the WATs are named after a local theme. For instance one of the WATs is named Reading White Knights, after White Knights Park - home to the University of Reading (the park itself was named after 13th century knight John De Erleigh IV who was otherwise known as the “White Knight”) and the WAT in Liverpool is named the Liverpool Cavern after the famous Cavern Club where Brian Epstein first heard the Beatles play.
Digital Junction Switching Units (DJSUs)
There are 13 DSJUs in use. DSJUs are additional switches within the area of London that allow regional London traffic to be routed from one DLE to another. This saves on the capacity of the DMSU and WAT network. Essentially DSJUs are a tandem network within a tandem network that just serves the London area.
Unfortunately, DJSUs are named only after their location within London, so their names are a little less evocative – such as North Paddington A.
Next Generation Switches (NGSs)
There are currently 63 NGSs being used within the DM Network. These are newer digital switches capable of routing both regional and long distance calls and they are being gradually deployed to replace the aging DMSUs and WATs that have reached their capacity and usefulness. Depending on how it is configured an NGS can handle anywhere from 60,000 to 120,000 simultaneous calls.
NGSs are named after minerals, precious metals, stones, etc. Examples of NGS names are Leicester Opal, London Topaz and Edinburgh Ruby.
Advanced Services Units (ASUs)
In addition to the four types of tandem switches listed above, there is another set of switches used to handle additional services like FeatureNet (a BT product that offers a portfolio of VPN services). These switches are known as ASUs and there are currently 26 of them in use.
ASUs are named after mythological creatures or astronomical features. Examples of ASU names are Leeds Atlas, Leicester Pluto and Guildford Venus.
December 29, 2009
Does your vendor have a special claim form?
There are vendors who require disputes to be submitted on their claim forms. The most common is Verizon and SBC (Southwestern Bell, Pacific Bell and Ameritech). Recently, BellSouth has started to use the SBC claim form. Other vendors who use their own form are Cavalier, ITC Deltacom and Windstream. These forms should be filled out as completely as possible to ensure the vendor understands the claim as well as be able to provide a timely response.
Posted at 03:21 PM | Permalink | Comments (0) | TrackBack (0)December 07, 2009
Missing the forest for the trees . . .
I find that it is very easy to put blinders on while you are doing an audit and overlook some dispute opportunities. If I get focused on reviewing one particular item it is easy to get tunnel vision and not look at other things that should jump out at me. I agree that you have to keep your focus otherwise you will never complete your audit, but I find it best to go with your intuition and if you see something else wrong go ahead and research it. In my experience this is how most new dispute types come about, finding something you didn’t know you were looking for.
Posted at 10:14 AM | Permalink | Comments (0) | TrackBack (0)November 23, 2009
COUNT YOUR COWS
A cell on wheels, usually referred to as a COW, is a mobile cell site that consists of a cellular antenna tower and electronic radio transceiver equipment on a truck or trailer, designed to be part of cellular network. These sites are used to provide expanded cellular coverage or capacity at major sporting events, conventions or in disaster areas where cellular coverage either was never present or was compromised by the disaster.
Cost management tip: It is a good idea to do a periodical inventory review of leased circuits associated with the COW sites. While some COWs are being used for an extended period of time, others are just a one time deal, a temporary solution. Disconnect leased facilities where COW is no longer needed.
So count your COWs. Maybe some of them already left your pastures.
