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December 16, 2008
Stay In Touch With Your PUC
Many carriers have aggregations of customers and services in certain states and metro areas. It’s a good idea to periodically check your state Public Utility Commission (PUC) website to see if there are regulatory issues pending that are relevant to you and might present a dispute opportunity. The PUC website can also provide historical rulings as well. Through one state website we were able to validate a dispute we filed for a client was indeed pending before the state Commission. Since then the Commission issued a favorable ruling for our client.
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