« Stay In Touch With Your PUC | Main | Pricing Zone and Price Flexibility Data Source »
December 24, 2008
Verizon Batch ID
When filing disputes with Verizon, you will need to be cognizant of their unique use of what they refer to as the Batch ID. Within a day or two of filing a claim, you will receive an acknowledgement from Verizon in which a Batch ID is provided. It’s important to store this information in your dispute tracking system because this ID is used on all correspondence/resolutions versus the claim number provided by the customer. Verizon will however, utilize customer claim number on the invoice with the credits are posted.
Trackback Pings
TrackBack URL for this entry:
http://www.telcocost.com/cgi-bin/mt/mtb.cgi/115
Comments
Post a comment
Thanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)
