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March 05, 2009
It’s All about Elements
Comparing billed quantities of different elements from switched access usage bills can provide important clues to various dispute opportunities. As a first example, if you already know an end office had been setup for direct end office trunking, the you know the routing bypasses a tandem and directly connects to an IXC POP. The correct billing scenario should then illustrate less transport minutes than local switching minutes. Create a cross tab report where local switching and transport minutes are listed side by side; where you know a DEOT exists, yet see no variance in quantities may lead to the conclusion that a dispute is in order. Doing similar analyses would also help you find wireless insertion dispute opportunities. Local providers generally do not provide end office and common line functionalities for wireless traffic. Thus, if the provider bills the wireless traffic and populates the true originating wireless end office, creating the same cross tab report will demonstrate the relationship between local switching minutes and transport minutes, and if there are any local switching minutes and its associated charges present on the bill, it may be a dispute opportunity.
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