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March 05, 2009

Keeping Track of Your Contracts

Utilizing special contracts when purchasing circuits is a fantastic way for the buyer to save money. Often times, the contract applies to only the circuits purchased at the start of the contract, however there are a few that allow future qualifying purchases to bill under the contract as well. Keeping track of which circuit is on which contract is a key component in ensuring that the circuit is billing correctly, and is as easy as checking the CNUM FID on your CSR.

CNUM stand for Contract NUMber, and is the easiest way to look at a circuit and instantly know which contract you need to find, and where to find it. This FID is usually found when looking at CSRs from major RBOCs like the SBC companies Pac Bell, Southwestern Bell, and Ameritech. Once you've found the CNUM, you can determine the tariff you'll need. The CNUM is simply the Tariff number and subsequent sections in one string of numbers. For example, if on a Pac Bell CSR you are reviewing a circuit and see the CNUM 13321, this means the contract this circuit is billing under is located in FCC #1, Section 33.21. Likewise, if you are looking at a SNET CSR, and see CNUM 392519, you would find this contract in FCC #39, Section 25.19.

Now that you know exactly where you need to look, you can spend your time making sure the circuit is billing correctly and fits the criteria to be on this contract, rather than trying to find out which portion of the tariff you should be looking for.

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