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November 19, 2009
Advantages to an email repository for disputes
An email repository is a location where email messages can be sent and stored, and access is shared among several employees. There are several advantages to keeping an email repository for filing billing disputes. First, you have an easy tracking method of when disputes were filed with the vendor and any important correspondence. Second, the repository can be set up so more than one individual can view the repository. If someone on the team is out of the office, another team member can easily step in and help with the absent coworker’s disputes until he or she returns. When the individual returns to the office, they know what other team members did on their work. Third, if issues come up in the future regarding disputes, resolutions, etc., then the email repository can support your position.
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